Shipping policy

All items are handmade by me. Please allow up to 10 business days for custom items to be completed. Ready to ship items (all items that do not require customization) will typically be processed within 2 business days of ordering.

Shipping costs are generated at checkout for all Domestic, Australian and North American orders. 

New Zealand Orders: Expect your item to be delivered within 5 business days, once you have received shipping notification.

International Orders: Ordering directly from the website is only available to Australia and North America. Please get in contact if you reside outside of Australia, New Zealand or USA. I can then provide a quote for shipping. Expect your item to be delivered within 15 business days, once you have received shipping notification. 

Please note: Ordering from overseas may incur import duties and taxes, including VAT. It is the customers responsibility to pay these charges should they apply.

I take care to ensure all items are packaged for safe delivery. Hunterwood Leather takes no responsibility for lost, stolen or damaged items during shipping, or items delivered to the wrong address. If any issues occur, please email hunterwoodleather@gmail.com quoting your order number and I will do my very best to resolve any problems.